What is an AMI System
The AMI meter reading system allows the Water Department to read meters wirelessly and automatically. This system eliminates the costly and labor-intensive need for manual house-to-house meter readings. This signal sends only water usage readings and is a one-way signal. The benefit to residents is you will be able to read your water usage from a handy free app on your cell phone.
Why does the meter need to be replaced?
The City water meters are on average 25 or more years old and have reached the end of their useful life. Also, the meter will provide new technology that will allow you to take ownership of your water usage through an app that will allow you to see real-time water usage.
Do I have to have my meter replaced?
Yes, all City residents and commercial water consumers must have water meters replaced at the end of their useful life.
Will I be billed for the new meter?
No, the water meter replacements will be self-funded through the water and sewer capital fund. You will not be charged.
How long will it take?
Normal installation time will be between one and two hours depending on if the shut-off valve is working correctly. A person 18 years of age or older must be present for the installation.
How will I know who is knocking at my door?
All City personnel will be wearing uniforms and have an identification tag. Please call City Hall at (231) 734-2181 to confirm the person's employment. Your safety is our first consideration. A suspicious person should be reported by calling 9-1-1.
What is my responsibility?
It is the property owner's responsibility to maintain the water pipes and turn-off valves in their home. Please test the turn-off valves before and after your water meter by closing and opening them. If they are not working, you will need to have them repaired and/or replaced.
After the meter is replaced, please be sure to flush your pipes and faucets. Check out this video for tips on how to effectively do so.